0800 085 5090
Closing Date:
January 29, 2019
£
Salary dependent on experience
Bury Saint Edmunds
Part Time
8.30am 5pm Alt weeks
To apply for the post please email your CV and covering letter quoting:
Business Service Coordinator
fiona@menta.org.uk01284 760206

Business Service Coordinator

Closing Date:
January 29, 2019
£
Salary dependent on experience
Bury Saint Edmunds
Part Time
8.30am 5pm Alt weeks
To apply for the post please email your CV and covering letter quoting:
Business Service Coordinator
alex@menta.org.uk01284 760206

Overview

To provide a friendly, effective and efficient front-line service to our customers and visitors to our Business Centre Premises.  

Job Title: Business Service Coordinator

Contract Type:   Permanent

Hours: Part time, working alternate weeks, 26 weeks per annum (Flexible)

Hours for the week you work are 8.30am – 5.00pm (1 hr lunch).  

Responsible to: Property Manager Paul Vella

Salary: Salary dependant on experience

Location: The main office is at The Vision Centre, 5 Eastern Way, Bury St Edmunds IP32 7AB.

Accountabilities

To be the first point of contact and receive visitors in a professional manner, ensuring a positive first impression of Menta

• Answering telephones and directing calls and visitors appropriately

• Taking accurate messages and ensuring they are forwarded to the intended recipient

• To ensure that the CRM systems are updated as required

• Monitoring central email and actioning or forwarding where appropriate

• Complete all copying, faxing and scanning requirements

• Monitoring of stationery levels and ordering as appropriate

• Booking and servicing of meeting room bookings including arranging catering and refreshments

• Handling of incoming and outgoing tenants mail

• Ensuring the Reception area is well maintained and fully stocked with Centre brochures, leaflets and tenants/virtual tenants handbooks are at hand

• Ensure that all Company policies, procedures and work practices are in place and communicated to occupiers in a professional manner.

• Identifying opportunities for income generation and achieve lettings, including follow up, and closely monitoring all current prospects.

• Provide attendance at internal and external networking events.

• Preparation of reports and statistics and attend meetings as required

Person Specification

This is an incredibly varied role within a small team and needs a

• Confident Self-starter used to working as a team player in a busy environment.

• Demonstrable receptionist experience in a similar customer facing environment.

• Ability to organise own workload and adapt/prioritise as necessary

• An excellent and confident telephone manner.

• Strong administrative skills, particularly the ability to use Word, Excel and Microsoft Office tools to a high standard.

• A good command of the English language and its uses within an electronic environment such as Social Media and the Internet.

• Basic level knowledge and understanding of sales and marketing.

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